Refund Policy

Scalex Solutions Refund Policy

Last Updated: May 30, 2024

At Scalex Solutions, we are committed to providing top-notch business consulting services that meet and exceed our clients’ expectations. To maintain the highest standard of service, we have established a clear and fair refund policy.

1. No Refunds for Services

Once a service has been rendered or a project has commenced, Scalex Solutions does not offer refunds under normal circumstances. Our team dedicates significant time and resources to ensure the delivery of high-quality consulting services, and as such, all sales are final.

2. Exceptions for Emergencies

We understand that emergencies and unforeseen circumstances can occur. In exceptional cases, we may consider issuing a refund. These situations include but are not limited to, severe health issues, natural disasters, or other significant and verifiable emergencies that prevent the continuation of the service.

3. Refund Approval Process

To request a refund due to an emergency, please follow these steps:

– Submit a Request: Email us at with the subject line “Emergency Refund Request”. In your email, provide a detailed explanation of the emergency situation, along with any supporting documentation.
– Review and Verification: Our team will review your request and the provided documentation. We may contact you for further information if needed.
– Decision: Refund decisions are made at the sole discretion of Scalex Solutions. We aim to process and respond to all emergency refund requests within 10 business days.

4. Contact Information

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at:

Scalex Solutions
Phone: (+91) 9599119742
Address: 164/2nd Floor, Sec-6, Rohini, Delhi- 85. Near C.N.G. pump

We appreciate your understanding and cooperation.

5. Policy Changes

Scalex Solutions reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.

Effective Date: May 30, 2024

About Us

ScaleX Solutions is the Delhi based startup which has a vision to help MSME’s in their growth and scaling of their business through Strategic Consultation and mentoring in Product Development , Branding, marketing and sales.